Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about how we cover online casinos in New York? This page explains how to reach New York Casino Apps and what happens once your message lands with us.
How to Reach Our Team
Email is the best way to get in touch. Write to us at [email protected] and a member of our editorial team will read your message personally. We don't rely on automated replies to stand in for a real answer, so please allow a couple of working days for a response, longer if your enquiry needs research on our end.
If you can, tell us upfront what your message is about — a review correction, a general question, or something else. It helps us route it to the right person and get back to you faster.
What We're Happy to Hear About
- Review accuracy — If something we've written about a site's bonus terms, licensing status, banking options or payout speed looks out of date or wrong, tell us. We rely on reader input to keep our coverage current.
- General questions — Wondering why online casino gaming isn't licensed for real-money play in New York the way sports betting is, or how our editorial ratings are put together? We're glad to explain.
- Site feedback — Comments on how our pages read, what's missing, or what would make comparing operators easier are always welcome.
- Partnership or editorial enquiries — If you represent a gaming brand or a media outlet and want to discuss working together, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If you're worried about your own play, or someone else's, mention it in your message. We'll point you toward the right support, and you can also reach the national 1-800-GAMBLER helpline or New York's own HOPEline at 1-877-8-HOPENY directly, at any hour, without going through us first.
What Happens After You Write In
Every message is read by a real person on our team, not filtered through a bot. We aim to reply within a couple of working days. During busier periods — for example after we've refreshed our rankings or added new operators — it may take a little longer, and we appreciate your patience.
If your message relates to a specific listing, such as one of the operators covered on our Best Non GamStop Casinos 2026 page, let us know which page and offer you mean so we can check it against our notes quickly.
A Word on What We Can and Can't Help With
We're an independent review and comparison site — we don't process deposits, withdrawals, account verification or bonus disputes on behalf of any casino. If you have an issue with an actual transaction, account access, or a bonus you've claimed, that has to go through the operator's own customer support, since we have no visibility into individual player accounts. We're happy to help with general questions about how a site's banking or bonus terms typically work, and to hear about your experience if it affects how we rate a site going forward.
We also aren't able to give tax or legal advice on gambling winnings or eligibility — for anything specific to your situation, a licensed professional is the right person to ask.
Before You Play, a Reminder
Everything on metrocurean.com is written for adults aged 21 and over. Real-money casino gambling carries a real risk of losing money, and no bonus, strategy or amount of research changes that. If gambling stops being enjoyable, or starts affecting your finances, relationships or wellbeing, free confidential support is available around the clock through 1-800-GAMBLER or New York's HOPEline at 1-877-8-HOPENY.
We look forward to hearing from you, whether it's a correction, a question, or feedback that helps us keep this site useful for the next reader comparing their options.